Some business owners with loading docks may be considered
successful in their areas of expertise, while others are still struggling with
their daily conundrums on how to save on cost and expenses, especially on its
equipment and machinery like dock levelers in Jacksonville, Florida.
Top of the line dock levelers are designed, engineered, and
warrantied for long years of use, but every product is not meant to last
forever and needs repair if it has reached its a breaking point. If the
equipment breaks down, you will be losing your worker productivity, long delays
will create low downtimes, and eventually more company profit losses.
Unfortunately, that machinery and equipment need maintenance, and
knowing to notice in advance issues and fix them early, will save more dollars
for your company.
Here American Roll-Up Door Company, a division of DuraServ, has been providing Central and
Northern Florida with all their Commercial Door and Dock service needs since
1981, shares some frequently-asked questions with answers and suggestions on
some most common dock leveler issues and what can be done to prevent loss of
productivity, or on a worst-case of injuring a worker.
Question Number 1: Our dock
leveler sometimes springs out or pops up, but most of the time won’t stay down.
Is there a way to solve this problem until the leveler can be repaired?
A mechanical dock leveler issue, and usually it is on hold-down.
To explain briefly, all mechanical levelers are powered by coiled springs and
the hold-down part is the one acting to keep the leveler stored at the proper
height if not in use. Other parts like paw springs, ratchet, or paws also help,
but if they fail the leveler will stay in the up position or sometimes pop-up.
This needs a replacement for the malfunctioning parts by qualified
professionals in the loading dock business.
For replacement of parts
and accessories, Our Jacksonville Fl loading dock equipment,
is your One-Stop-Shop for commercial and loading dock equipment includes 24/7 parts
and service.
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Full fleet of service and
installation trucks
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Fully stocked warehouse
OEM PARTS AND ACCESSORIES
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Minimize Downtime
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Maximize Productivity
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Stocked Inventory
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Parts Availability
Question Number 2: The
trailer drops whenever I go into it with a fork truck, why is this so? It
is a waste of time to get back out because the lip isn’t sitting flat.
This happens with mechanical
levelers, technically it is called
a stump-out. The reason is they cannot float freely with the trailer, it needs
to be pulled the below dock chain to move the cross-traffic legs. The
suggestive option is replacement or upgrading of your mechanical leveler with
either an air-powered leveler or hydraulic leveler, to save you precious time
and hassles of getting back out.
Considering if the company is on tight on budget, check out
below American Roll-Up Door
Company’s Air-Powered Dock Levelers
offering several advantages over other leveler options. The Serco Air Power
levelers have tough airbags that are designed for long term wear and tear.
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Serco Air Powered
Edge-of-Dock Model
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Serco Air Bag Dock Leveler
Model AB
Question Number 3: Why does sometimes the lip won’t come out on
our dock leveler?
If this happens, there are several issues preceded based on the
leveler’s style. It is highly advisable to let a trained and certified
technician check it out and repair the problem.
Jacksonville
Fl loading dock repair is the leading number one shop for commercial door
and loading dock equipment in Orlando Fl. We have a team of
factory-trained and fully qualified service technicians – some with over 25
years of experience, a team of knowledgeable coordinators to take your call.
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Team of factory trained and
fully qualified service technicians- some with 25+ years of experience
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Team of knowledgeable
coordinators to take your call
Question Number 4: My
dock leveler is making a weird noise whenever I push the button, what is
this?
It is common for hydraulic levelers, with the hydraulic pump or
the hydraulic oil, which is low. If you are having an aFX air-powered leveler
model, it is a motor issue.
Serco’s line of hydraulic
dock levelers offers a variety of
economical and reliable options to keep your business running smoothly. Unlike
a mechanical leveler, the hydraulic leveler is raised and lowered at the touch
of a button. The hydraulic leveler also offers easy maintenance.
Question Number 5: Whenever
I pull the chain, the dock leveler won’t come up?
Another mechanical leveler issue. Technically, mechanical
levelers function with working springs having proper tension to operate. The
problem lies in either the springs are damaged, or it has low tensile strength.
Recommendable to have it checked by certified technicians, they have the know-how
in lifting the leveler properly and safely, avoiding hazards and accidents from
happening in the loading areas.
At American
Roll-Up Door Co., we have all the options. A mechanical dock
leveler is the most economical option. Our Serco line of mechanical levelers
offers both versatility and economy.
Most importantly and the best way to handle repairs and
troubleshooting problems is to have a regular inspection visit - American Roll-Up’s
planned maintenance program.
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Protect Your Investment
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Reduce Lifetime Ownership
Costs
Our Jacksonville
Fl loading dock service team of factory-trained and fully
qualified service technicians will perform operational tests, evaluate levels
for hydraulic systems and re-assess your
dock levelers performance conditions by repairing small problems before they
become facility disasters.
The planned maintenance program will safeguard and protect your
loading dock equipment and machinery such as commercial doors, dock levelers & lifts, dock seals & shelters, safety equipment & truck restraints, and fans:
American Roll-Up Door
Co., has designed and conceptualized
ideas to meet the need and frequency of your loading dock business. Let our
team of technicians do on-site visits to determine what plan is best for the
needs of your company and your budget.
Our Service Areas: Jacksonville, Orlando, and Tampa FL would be
happy to accept your service
requests or contact us through our website.
